Terms and Conditions

We are M/s Corporate Warranties Private Limited, doing business as Corporate Warranties (“Company”, “We”, “us”, or “Our”), a company registered under the Companies Act, 2013 and having our registered office at 263 First Floor, DLF SOUTH COURT MALL, SAKET NEW DELHI – 110017, INDIA.

We operate the website www.warranty.co.in (“the website”) as well as any other related products and services that refer or link to these legal terms (“the legal terms”).

These terms and conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Corporate Warranties concerning your access to and use of the services. You agree that by accessing the Services, you have read, understood and agree to be bound by all of these terms and conditions. If you do not agree with all of these terms and conditions then you are expressly prohibited from using the services and must discontinue use immediately.

1. Our Services

We provide customer care management service, warranty service, extended warranty services and business outsourcing in India. We are also involved in a business of providing complete warranty solutions to the manufacturer of different segment of industries to drive value added services for extended warranty for their customers.

2. Intellectual Property Rights

Unless otherwise stated, We are the owner of all the intellectual property rights in our Services, including all source codes, databases, functionality, software, website design, audio, video, text, photographs, and graphics in the Services (Collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).

3. User’s Obligations

By using the Services, you represent and warrant that:

  • All registration information you submit will be true, accurate, current and complete.
  • You will maintain the accuracy of such information and promptly update such registration information as necessary.
  • You have the legal capacity and you agree to comply with these terms and conditions.
  • You will not access the services through automated or non-human means, whether through a bot, script or otherwise.
  • You will not use the Services for any illegal or unauthorized purpose.
  • Your use of the services will not violate any applicable law or regulation and
  • You agree to comply with all local laws and regulations governing the downloading, installation and/or use of the Website, including, without limitation to, any usage rules set forth in this Agreement.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your accurate and refuse any and all current or future use of the services.

4. Communications

By using this Website, it is deemed that you have consented to receiving telephonic calls, SMSs and/ or email from Us at any time we deem fit. Such communications shall be sent to you on the telephone number and/or email address provided by you for the use of this Website which are subject to our Privacy Policy. These communications include, but are not limited to contacting You through information received from Third Parties. Such communications by Us is for purpose that inter alia include clarification calls, marketing calls and promotional calls. In case you wish to stop receiving notifications from us with regard to marketing and promotional calls/ with regard to any communication received from Us, You may do so by sending an email at contact@warranty.co.in.

5. Mode of Payment

The following payment options are available on the Website:

  1. Domestic and International Credit Cards issued by banks and financial institutions that are part of the Visa, Master Card and Amex Card Networks.
  2. Visa and Master Debit cards.
  3. Net banking/ Direct Debit payments from selected banks.

The Website may also use Third Party payment gateway to handle financial transactions on the Website. We are not responsible for these third party services. Such services depend on the respective Third Party legal terms. The billing details such as the User’s name and billing address, provided during payment should be up-to-date. Payment information of users using our services on the Website is stored in basic encryption format on the respective payment gateway’s database servers. This encrypted information can be decrypted to reveal the original information. This information is provided to us by the Third Party payment gateway services we use to provide online payment functionality, and hence, may contain certain personal information.

6. Taxes

The User takes full responsibility for payment of all taxes and fees that are levied or arise in the course of availing services during the use of this website, including but not limited to availing its services.

7. Term/ Termination

These Terms shall continue to form a valid and binding contract between the Parties, and shall continue to be in full force and effect until the User continues to access and use the Website.

You may terminate Your use of the Service at any time by ceasing to use the Service. We may terminate these Terms and close Your account at any time without notice, if we cease to provide the Services. We may suspend or terminate Your use of and access to the Website at any time and for any reason, in Our sole discretion. Such suspension or termination shall not limit Our right to take any other action against You that We consider appropriate.

8. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Attempt to impersonate another user or person or use the username of another user.
  • Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavour or commercial enterprise.
  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.

9. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy www.warranty.co.in/privacypolicy. By using the Services, you agree to be bound by our Privacy Policy, which in incorporated with these Terms & Conditions.

Please note that certain information, statements, data and content (such as but not limited to information related to your sign up) which you provide on the Website are likely to reveal your information about you. You acknowledge and agree that your submission of such information is voluntary on your part. Further, you acknowledge, consent and agree that we may access, preserve and disclose information you provide at us at any stage during your use of this website.

10. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, ad all our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand made by any third party due to or arising out of:

  • your contributions
  • use of the Services
  • breach of these terms and conditions
  • any breach of your representations and warranties set forth in these terms and conditions
  • your violation of the rights of a third party, including but not limited to intellectual property rights
  • any overt harmful act toward any other user of the Services with whom you connected via these Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

11. Amendment

We may modify, replace, refuse access to, suspend or discontinue the Services, partially or entirely, or add, change and modify prices for all or part of the Services for You or for all Users at any time and at our sole discretion. These changes shall become effective upon providing a notice of the same to you at the Home Screen of the Website. We further reserve the right to withhold, remove and/or discard any content available as part of your Account, with or without Notice, if deemed by us to be contrary to this Agreement.

12. Disclaimer of Liability and Warranties

Except as otherwise expressly stated on the website, all services offered on the Website are offered on a “as is” basis without any warranty whatsoever, either express or implied.

The User agrees and undertakes that he/she is accessing the Website and transacting at his/her sole risk and that he is using his/her best and prudent judgement before availing any service listed on the Website, or accessing/using any information displayed thereon.

The User agrees that any kind of information, resources, activities, recommendations obtained/availed from website, written or oral, will not create any warranty and the Website disclaims all liabilities resulting from these. You are solely responsible for your communications/interactions with other users on the Website and the Website doesn’t make any warranty about the conduct of Users on the Website.

13. Notices

Any and all communications relating to any disputes or grievance experienced by the User may be communicated to the firm by the User reducing the same to writing and sending the same to the registered office of the firm by Registered Post, or the email address contact@warranty.co.in.

14. Miscellaneous Provisions

  1. Entire Agreement: This Agreement is the complete and exclusive statement of the Agreements between You and We with respect to the subject matter hereof and supersedes all other communications or representations or agreements (whether oral, written or otherwise) relating thereto.
  2. Waiver: The failure of either party at any time to require performance of any provision of this Agreement in no manner shall affect such party’s right at a later time to enforce the same. No Waiver by either party of any breach of this Agreement, whether by conduct or otherwise, in any one or more instances, shall be deemed to be, or construed as, a further or continuing waiver of any other such breach, or waiver of any other breach of this Agreement.

15. Contact Us

If you have any questions about this Agreement, the practices of the Website, or your experience with the Service, you can e-mail us at contact@warranty.co.in.