Privacy Policy

(Last updated October 15, 2023)

This Privacy policy describes our policies and procedures on collection, use, and disclosure of your personal information when you use our services. This Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information as well as the rights you have with respect to your personal information and how to exercise those rights.

We use your personal data to provide and improve our services better. By using our website, you agree to the collection and use of information in accordance to this Privacy Policy.

1. Information that we collect

While using our service, we may ask you to provide us with certain personally identifiable information that can use to provide better services to all our customers or users. At CWI, we are committed to safeguarding your privacy and ensuring the security of your personal information. This “Information We Collect” section of our Privacy Policy outlines the types of information we collect when you visit our website.

  1. Personal Information:
    • Name: We may collect your name when you provide it to us voluntarily, such as when filing out contact forms or creating an account.
    • Email Address: Your email address may be collected when you subscribe to newsletters, request information or create an account.
    • Postal Address: We may collect your postal address for shipping and billing purposes, particularly if you make a purchase through our website.
    • Phone Number: Your phone number may be collected if you provide it during inquiries or order placements.

  2. Automatically Collected information:
    • Log Data: When you access our website, our servers automatically record information, including your IP address, browser type, referring page and the time and date of your visit.
    • Cookies: We use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you on your next visit and provide a personalized experience.

  3. Usage Information:
    • We may collect information about how you use our website, such as the pages you visit, the links you click and the features you interact with. This information is used for website analytics and improving user experience.

  4. Device Information:
    • Information about your device, such as its type, model, operating system and screen resolution, may be collected to ensure proper functionality and compatibility with our website.

  5. Location Information:
    • We may collect your general geographic location, which can be derived from your IP address or provided explicitly with your consent for location-based services.

  6. Other Information:
    • Any other information you provide to us voluntarily, such as feedbacks, surveys or comments, may be collected.

2. How Long We Keep Personal Information

The amount of time we retain a particular category of personal information will vary depending on the purpose for which it was collected, our business need for it, and our legal obligations with respect to it. We retain your personal information for the time needed to fulfil the purpose for which that information was collected and to adhere to our policies on keeping records. Our retention policies reflect applicable statutes of limitation periods and legal requirements. When we delete your personal information, we do so in a way that prevents that information from being restored or reconstructed. Furthermore, we may also delete your personal data acquired under this policy upon your request.

3. Why We Collect Personal Information and How We Use It

The purpose for which we collect and use personal information is to provide better services to our valued users. We may collect personal information, such as your name, email address and other contact details when you voluntarily provide it through forms on our websites. We use this information for the purpose for which it was provided, such as responding to your queries, providing requested services or sending relevant updates or marketing communications.

The information we collect is used for the following purposes:

  • To provide, maintain and improve our website and services.
  • To respond to your inquiries and requests.
  • To personalize your experience and deliver content and product offerings tailored to your interests.
  • To process transactions and fulfil orders.
  • To send you promotional and informational materials including newsletters and updates.
  • To monitor and analyze website usage, diagnose technical problems and enhance security.
  • You agree to comply with all local laws and regulations governing the downloading, installation and/or use of the Website, including, without limitation to, any usage rules set forth in this Agreement.

4. Protection of Personal Information

This protection of Personal Information Clause (“Clause”) outlines how CWI (“we”, “our”, or “the company”) handles and protects personal information collected through our website, ( (“the website”). By using the Website, you (“User” or “you”) consent to the practices described in this Clause.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no online data transmission or storage can be guaranteed to be 100% secure. You acknowledge and accept the inherent risks of providing information online but we shall take all appropriate measures to ensure that data that has been provided to us by you is safe.

5. Sharing Personal Information

We do not sell, trade or rent your personal information to third parties except as required by law or as described in this clause. We may share personal information with trusted service providers who assists us in operating the website and conducting our business that is subject to strict confidentiality and security agreement we signed with our service providers.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience, analyze user behavior and improve our services. You may configure your browser settings to accept or reject cookies or to be notifies when a cookie is set. However, some parts of the Website may not function correctly without cookies.

7. When this Policy Applies

This Privacy Policy applies to all of the services offered by CWI. However, this Policy doesn’t apply to services that have separate privacy policies that do not incorporate this Privacy Policy.

This Privacy Policy doesn’t apply to:

  • The information practices of other companies and organizations that advertises our services.
  • Services offered by other companies or individuals, including products or sites they offer that may include services offered by CWI where this Policy applies, or services or sites displayed to you in search results, or linked from our services.

8. Changes to this Policy

We may amend this Privacy Policy from time to time. When we make material changes to this Policy we put notification on our website’s homepage. When we modify this Policy, we do not dilute your rights without your explicit consent. We keep you updated with the changes and modifications in our Privacy policy via your registered email with us and by notice on our website. You can access the latest updated date of this Policy on the top left side of this Policy. You are advised to review this Policy periodically for regular updates and changes made in the Policy. The changes/ amendments/ modifications to this Policy will become effective when they are posted on the this page.

9. Links to Other websites

Our service may contain links to other third party websites which are not operated by us. By clicking on such link you will be directed to a third party’s website, it is advised that you go through their terms of privacy policy before proceeding to any third party website. We have no control over and assume no responsibility for the third party content, privacy policy or practices of any sites or services provided by them.

10. Contact Us

If you have any queries or complaints, you can write to us on: