The company is engaged in providing servicing, maintaining and repairing solutions to manufacturers and dealers and in the process also assumes the risk obligation. This allows the client to realize the income and the expense in the same year as the service contract sale. We provide unmatched expertise in the following areas:

• SMR administration
• Reserving
• Income recognition
• Pricing
• Regulatory compliance

We are one of the leading solution provider for servicing, maintaining and repairing of consumer appliances of various kinds. There is a huge demand of consumer appliances in the market and the appliances industry is one of the leading profit making industry. Some of the common consumer appliances include home appliance products used in cleaning and cooking, leisure products like television, refrigerator, air conditioner, washing machine and other products. Our experts offer maintenance and repair of these consumer appliances and several leading manufacturers rely on our services to render effective aftre sales services. Some of the features of this service are as follows:

• Cost effectiveness
• Flexibility
• Reliability
• Timely execution

We are engaged in administering and marketing extended warranty on behalf of our Joint Venture partners in countries like Singapore, Malaysia, China and Taiwan. We have our headquarters situated in New Delhi while we have several registered offices, strategically located at various cities of India like Bangalore, Chennai, Jalandhar, Lucknow and Mumbai. Our team of experts provide the following services:

• Marketing
• Administration
• Sales
• Service
• Claims
• Training for manufacturers, distributors and retailers

Our offices are connected with each other through DOT leased lines & are networked via Unix OS and the telephony management is via NORTEL ACD's.

Building a fruitful and long term relationship with the customer is the topmost priority of almost all the companies nowadays. We offer excellent and affordable Customer Relations services which promises to boost our client's market reputation and profitability. Our forte lies in managing and nurturing and strengthening company's relationship with the clients as well as boosting its sales prospects. Our experts are well versed with the skills required for effective marketing of products and presenting a good image of the company or the brand in the eyes of the existing customer or the prospective buyer. Some of the benefits of our customer relations services are as follows:

• Manifold increase in company's sales and net benefits
• Enhanced brand image and market reputation
• Increase in brand recall value
• Better brand positioning
• A pitch for corporate social responsibility (CSR)

An efficient administration holds the key to an organization's success and growth. We have specialized in providing administration services to our clients. Administration can be best defined as the management of business operations and thus the making or implementing of major decisions on behalf of the company. An administrative body not only guides the company operations but also takes care of the entire workforce & their demands and aspirations as well as safeguards the best interests of the company. It is a universal process and a profound necessity of all the organizations which involves organizing people and resources in an efficient manner so that aspired goals and objectives are realized.

In this era of cut throat competition and market rivalry, product management is an important exercise. All the leading manufacturers and companies need to effectively mange their products so that it reaches out its desired target audience. Some of the key features of product management services provided by us are as follows:

• Planning/ forecasting/ marketing of a product or products at all stages of the product life cycle
• Identifying new product candidates
• Gathering market requirements and trends
• Scoping and defining new products at high level
• Ensuring all products are produced on schedule
• Ensuring products are within price margins
• Product life cycle considerations
• Product differentiation
• Detailed product planning