Claim Handling Services
Over the years, we have built our reputation as one of the leading claim handling services provider. We have dedicated claim lines in our every office for each of the programs which are looked after by trained and skilled claims engineers who have nearly 10 years of relevant experience in the field. Some of the features of our claim handling services are as follows:
- Claims authorization/approval for all warranty repairs provided by us
- Claims authorized over the phone within 3-7 minutes (approx.)
- Centralized Unix based database server situated at Delhi
- Regional offices connected via lease lines, enabling each office to access policy details and authorize claims quickly and efficiently
- All India claims monitoring carried out centrally from Delhi by the Groups Claim Engineer for each program
- Prompt claims reimbursements made directly to the repairer by the company
- No payments to be made by the policyholder towards any warranty repair